Communicating With the Insurance Company After an Accident
After a car accident, you must notify your insurance company and provide necessary details to start the claims process. However, what you say to an insurance adjuster can significantly impact your insurance claim and potential settlement. Insurance companies often look for ways to minimize payouts, so it is important to be careful with your statements.
This guide explains what information to provide, what to avoid saying, and how a personal injury attorney can help protect your rights.

What Information to Provide to Your Insurance Company
When speaking with your insurance provider, stick to the basic facts and avoid unnecessary details that could be used against you. The key information you should provide includes:
- Your name, contact details, and insurance policy number
- The date, time, and location where the accident occurred
- The names and contact information of the other driver and any witnesses
- The make, model, and license plate numbers of all vehicles involved
- A copy of the police report if available
Your insurance agent or claims adjuster will use this information to begin processing your claim.
What Not to Say to an Insurance Company
Do not admit fault
Even if you believe you may have contributed to the accident, do not say anything that suggests fault. Determining who is at fault is a complex process based on evidence, and admitting fault prematurely can reduce or eliminate your chances of receiving compensation.
Avoid giving a recorded statement without legal advice
An insurance adjuster may ask for a recorded statement, but you are not required to provide one. These statements can be used to dispute your claim later. Politely decline until you have spoken with an attorney.
Do not discuss injuries in detail too soon
Some injuries, such as whiplash or internal injuries, may not be immediately apparent. Avoid saying you are “fine” or that you do not need medical attention, as this statement could be used to deny compensation for medical expenses later.
Be cautious about accepting a quick settlement offer
Insurance companies may offer a quick settlement before the full extent of your medical expenses and vehicle damage is known. These initial offers are often lower than what you are entitled to receive.
What to Do If the Other Driver’s Insurance Company Contacts You
If the other driver’s insurance company reaches out, refer them to your own insurance company or attorney. They may try to shift blame or offer a lower settlement. Do not provide any statements or sign any documents without consulting a lawyer.

How an Attorney Can Help Protect Your Claim
A personal injury attorney can:
- Handle all communication with the insurance company
- Gather police reports, medical records, and other key evidence
- Ensure you receive fair compensation for repair costs, lost wages, and medical expenses
- Negotiate a fair settlement or take legal action if necessary
Contact an Experienced Attorney Today
If you have been involved in a car accident and need help dealing with an insurance company, legal representation can make a significant difference. Call Rozas Injury Law, LLC at (225) 343-0010 to schedule your free consultation. Let us help you protect your rights and recover the compensation you deserve.
FAQ
Should I call my insurance company immediately after an accident?
Yes, but only provide basic facts about the accident. Avoid admitting fault or giving a recorded statement without legal advice.
What if the other driver’s insurance company contacts me?
Do not discuss the accident with them. Instead, refer them to your own insurance company or attorney.
Can I negotiate a settlement with the insurance company?
Yes, but it is best to have an attorney negotiate for you to ensure you receive fair compensation.
What happens if my insurance claim is denied?
A lawyer can review your case, gather additional evidence, and challenge the denial.
How can an attorney help with my car accident claim?
An attorney can handle negotiations, ensure all damages are accounted for, and protect you from unfair tactics used by insurance companies.